What Personal Information We Collect
We may collect data that is sensitive such as ethnic background or origin, religion, past and current health, and will seek your consent under applicable law. This sensitive data will be treated accordingly.
The Personal Information we process is information that you or someone acting on your behalf knowingly provides to us or information that we receive from a third party. In case of Personal Information belonging to minors or mentally incapables under applicable law, we will seek consent of parents, legal guardians or legal representatives, as appropriate. Parents, legal guardians or legal representatives shall exercise data protection rights on behalf of such minors or mentally incapable people.
How We Use Your Personal Information
Subject to applicable laws, we may collect, use and disclose your personal information in order to:
When We Disclose Your Personal Information
Our affiliates and subsidiaries
Planet Hollywood may disclose and you authorize Planet Hollywood to disclose your Personal Information with its affiliates and subsidiaries.
Our Agents, Service Providers and Suppliers
Planet Hollywood reserves the right to disclose Personal Information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so, or in the context of discovery procedures or if we determine it is necessary or desirable to comply with the law or to protect or defend our rights or property in accordance with applicable laws. We also reserve the right to retain Personal Information collected and to process such Personal Information to comply with accounting and tax rules and regulations and any specific record retention laws.
Planet Hollywood reserves the right to disclose and/or transfer Personal Information to a third party in the event of a proposed or actual purchase, sale (including a liquidation, realization, foreclosure or repossession), lease, merger, amalgamation or any other type of acquisition, disposal, transfer, conveyance or financing of all or any portion of Planet Hollywood or of any of the business or assets or shares of Planet Hollywood or a division thereof in order for you to continue to receive the same products and services from the third party in accordance with applicable law and you consent to such disclosure and/or transfer.
- Our affiliates and subsidiaries
Consent and Your Rights to Access Data
Planet Hollywood collects Personal Information about you only when you voluntarily provide it. You may always choose what Personal Information (if any) you wish to provide to us. However, if you choose not to provide certain details, some of your experiences with us may be affected (for example, we cannot take a reservation without a name).
We will seek consent for the use or disclosure of your Personal Information at the time of collection. Subject to applicable laws, you have the right to access, correct or request the deletion of your Personal Information at any time. In certain circumstances, you may have the right to object to the processing of your Personal Information. In such case, please contact our Privacy Officer as described below under “Contacting Us”.
You also have the right to withdraw your consent at any time, subject to legal restrictions and where applicable reasonable notice is required. If you wish to withdraw your consent, please contact our Privacy Officer as described below under “Contacting Us”.
We will not, as a condition of the supply of a product or service, require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.
Use or Disclosure for Marketing Purposes
If you have subscribed to receive Planet Hollywood promotional and marketing emails, we may also use (but will not disclose) your Personal Information to send you relevant information by email based on your subscription preferences. We may also disclose your Personal Information to our affiliates so that they can send you promotional materials directly by email.
You may unsubscribe at any time by clicking the unsubscribe link imbedded at the bottom of Planet Hollywood’s email communications. Note, however, that clients of Planet Hollywood will continue to receive periodic emails that relate to their business relationship with us.
If you believe that any of the purposes of use described above do not originate from or are not necessary for your relationship with Planet Hollywood or if you choose not to allow us to use your Personal Information for marketing purposes, you may request that we not process your Personal Information for those purposes by contacting us as outlined below (see “Contacting Us”).
Social media rights and photo usage
By using any of the following hashtags: #RoyaltonMoments, #RoyaltonResorts, #RoyaltonLuxuryResorts #RoyaltonPuntaCana #RoyaltonRivieraCancun #RoyaltonBlueWaters #RoyaltonNegril, #RoyaltonWhiteSands, #RoyaltonCancun, #RoyaltonAntigua, #YesPride, #YesRoyalton, #YesCHIC, #YesMemories, #YesStarfish, #YesPH, #YesMystique, #RoyaltonSaintLucia, #RoyaltonBavaro, #RoyaltonFit, #MemoriesSplash, #CaptureMemories, #MemoriesResorts, #CHICPuntaCana, #CaribbeanPride, #StarfishResorts, #StarfishJollyBeach, #YouAreTheStar #DiamondClub, #CelebrateTheMoments, #HideawayEscapes, #TheRoyalSpa, #CHIC, #GrandLido, #VacationLikeAStar, #StarClass, #PlanetHollywood, #PHCostaRica, #MystiqueBlue, or #MystiqueHolbox you agree that you are bound by these terms and conditions. You agree to grant to Blue Diamond Hotels and Resorts Inc., its parent, affiliates, subsidiaries and each of their respective advertising and promotional agencies (collectively “Blue Diamond”), an exclusive, perpetual, irrevocable, royalty-free, unrestricted worldwide license to use and/or reuse, display, disclose, produce, reproduce, publish and/or republish, broadcast, communicate, exhibit, distribute, adapt, alter, modify, translate, create derivative works based upon, sublicense, and otherwise exploit your Content (as defined below), name, likeness, image, voice and/or any other identifiable representation of you (collectively “Likeness”), in whole or in part, individually or in conjunction with other items for any purpose (including, but not limited to, advertising, marketing, promotional, publicity, entertainment and instruction/education), throughout the world, in any manner, form, style, medium or technology now known or hereafter devised (including, but not limited to, print, video, television, social media, broadcast, internet and electronic media). “Content” means any and all content created solely by you, including, without limitation, ideas, notes, drawings, designs, graphics, images, photographs, lyrics, compositions (musical or otherwise), stories, plays, pitches, audiovisual content (including, without limitation, sound bites, video footage and other productions), software, data, comments, suggestions, or works of authorship embodied in any form or medium.
You further agree:
You represent and warrant that:
- you are at least 18 years of age and have fully read and understand these terms and conditions;
- you are the sole copyright proprietor of the Content and you have the right, without any third-party approvals, to grant the rights as set out herein; and
- the use of the Content will not violate or infringe upon the trademark, tradename, copyright, artistic, and/or other proprietary rights of any third parties.
How We Protect Your Personal Information
Planet Hollywood makes commercially reasonable efforts to ensure that Personal Information collected from you is protected against loss, theft and unauthorized access, disclosure, copying, use, or modification. This protection applies in relation to information stored in both electronic and hard copy form. Access to your Personal Information is restricted to selected employees or representatives. In addition, Planet Hollywood employs generally accepted information security techniques, such as firewalls, access control procedures and cryptography, to protect Personal Information against loss and unauthorized access.
Retention and Storage of Your Personal Information
When you visit our website, we or one of our third party service providers places a text file called a “cookie” in the browser directory of your computer’s hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve information. The cookie cannot be read by any website other than the one that placed the cookie.
You can choose to disable cookies in your browser at any time by following the procedure described in the Tools or Preferences menu in your browser. If you choose to modify your browser in this manner, some pages of this website may not function properly. Further information about cookies and other similar technology and how they work is available at allaboutcookies.org.
Links to Third Party Sites
Accessing, Correcting, Updating, or Deleting Your Information
You can help us maintain the accuracy of your Personal Information by notifying us of any changes to this information. You may also contact Planet Hollywood’s Privacy Officer as indicated below to withdraw your consent for processing your Personal Information, to access, correct, update, delete or object to the processing of your Personal Information.
We will inform you of a decision regarding your request in relation with your Personal Information in accordance with applicable law. With respect to a request for access to your Personal Information, we will send you a response by email, fax or postal mail as provided.